KUZI — Contact Information

Last updated: October 10, 2026

Thank you for shopping with KUZI. We are here to help with questions about our ski suits, orders, shipping, returns, payments, and privacy practices.

Customer Support

Store name: KUZI
Customer support email: kuziil.co@gmail.com
Telephone: +972525949100

Customer Service Hours

Our customer support hours are 9:00am-18:00pm every day, Israel local time.

We aim to respond to customer inquiries within 1-3  business days.

Response times may vary during holidays or periods of high demand.

Orders and Shipping

For questions about an existing order, please include your order number and the email address used at checkout.

For shipping delays, tracking issues, or delivery problems, contact us with the relevant tracking information if available.

Returns, Exchanges, and Refunds

To request a return, exchange, or refund, email us at [YOUR SUPPORT EMAIL] and include your order number.

Please wait for our return instructions before sending a product back. Do not send returns to an address that has not been confirmed by KUZI.

Privacy Requests

For requests concerning personal information, data access, correction, or deletion, contact kuziil.co@gmail.com

 

 

We appreciate your interest in KUZI and will do our best to assist you.