Shipping policy

KUZI — Shipping Policy

Last updated: October 10, 2026

KUZI ships ski suits from stock held in Israel to supported destinations in Israel and internationally.

Order Processing

Orders are typically processed within [1–3 BUSINESS DAYS] after payment confirmation, excluding weekends and public holidays.

During busy periods, holidays, or unexpected operational disruptions, processing may take longer. If a significant delay affects your order, we will communicate any relevant updates.

Shipping Destinations

We currently ship to Israel and selected international destinations supported by our checkout.

Available destinations and shipping options are displayed at checkout. If your country is not available, please contact us at kuziil.co@gmail.com

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

The available shipping options and prices may vary according to the delivery destination, carrier, order size, and service selected.

Estimated Delivery Times

Estimated delivery times are provided at checkout or in your order confirmation, where available.

Delivery estimates are not guaranteed unless expressly stated otherwise. Customs inspections, carrier delays, public holidays, severe weather, and other circumstances outside our reasonable control may affect delivery.

Please use the estimate shown for your destination rather than assuming the same delivery time applies to every country.

Order Tracking

Where tracking is available, tracking details will be sent to the email address provided at checkout after your order has been dispatched.

Tracking information may take time to update after the carrier receives your parcel.

International Customs, Duties, and Taxes

Orders shipped internationally may be subject to import duties, taxes, customs clearance fees, or other charges imposed by the destination country.

Unless checkout expressly states that these charges are included, the customer may be responsible for applicable import charges, subject to local law.

Customers should check their country's import requirements before placing an order.

Incorrect Addresses and Delivery Problems

Customers are responsible for entering a complete and accurate shipping address.

If you notice an error, contact us immediately at kuziil.co@gmail.com. We will try to assist, but we cannot guarantee that an address can be changed after dispatch.

If your parcel is delayed, appears lost, arrives damaged, or is marked as delivered but has not been received, contact us so we can investigate with the carrier.

Your statutory rights concerning delivery and non-delivery remain unaffected.